Kerani: Terms of Sale and Refunds
Kerani: EFS Assistant, by Christopher Guo. Last updated: 8 November 2026
1. Who sells Kerani
Kerani is made and sold by Christopher Guo ("I", "me"). Premium is paid for by card through Stripe, which is a payment processor. Stripe is not the seller: I am, and I issue your receipts. Google is not the seller. Kerani is not affiliated with or endorsed by the Malaysian Judiciary.
2. Plans
- Free: alerts for new messages in the e-Review chat that is open. No payment and no time limit.
- Premium (RM 50 a month): a monthly subscription. It adds bulk enclosure downloads from Case Details and e-Review, watching every e-Review on the day's list, e-Review transcripts as PDF or Word, downloads from file-search (Case Information) pages, saving to any folder or a folder per case, staying logged in during working hours with a logout alert, and the Cause List Finder (finding clients in the court cause lists of many courts and dates at once, using your own EFS login).
One Premium subscription covers one Google account: every computer where you sign in to Kerani with that account. Prices are shown at checkout in Malaysian ringgit and may change. A change never affects a period you have already paid for.
3. Subscriptions
Premium renews automatically each month until cancelled. You can cancel at any time with the "Manage subscription" button in Settings, which opens Stripe's customer portal under Plan. Premium stays on until the end of the paid month. Kerani then carries on with the free features. Nothing you saved is removed.
4. Refunds
If Premium doesn't work for you, email me within 14 days of your first payment and I'll refund it in full. For a monthly renewal you didn't mean to make, email within 7 days of the renewal and it will be refunded if Premium hasn't been used since that renewal. Refunds go back to the original card, through Stripe.
5. Licence
A licence key is for the person who bought it, and covers one Google account. The key is shown on the payment success page and on your receipts. After payment, Kerani switches Premium on by itself. Please don't share keys with anyone else or try to get around the licence check.
6. Using Kerani responsibly
- Kerani only works with your own EFS login, and only on cases your account can already open. It does not file, submit, pay or change anything on EFS.
- Transcripts and downloads are copies for convenience. The court's records on EFS remain the official version, so check the original whenever it matters.
- You are responsible for how you store and share documents, in line with your professional and data-protection obligations.
7. No warranty; limits
EFS is run by the Malaysian Judiciary, which may change it at any time. Kerani may then stop working until it is updated. Alerts, downloads and cause list searches depend on your computer, Chrome and EFS all running, so do not rely on Kerani as your only way of tracking deadlines or directions. To the extent the law allows, Kerani is provided "as is". Liability is limited to the amount you paid for Kerani in the 12 months before the claim. Nothing here removes any right you have under the Consumer Protection Act 1999 that cannot be excluded.
8. Law
These terms are governed by the laws of Malaysia.